Who we are
This website is operated by Manav Seva Sangam Hospital (“we”, “us”) under Manav Seva Sangam Charitable Trust (Regd.), Tohana, serving patients and families primarily in and around Tohana, Haryana.
What this policy covers
This policy describes how information may be collected or processed when you use our public webpages, enquiry links, embedded maps or email features. It complements — and does not replace — any consent or documentation you give in person during care.
Information you share with us
We do not run account logins on this site. When you choose to email us (including through pre-filled enquiry or contact links), whatever you type — such as name, phone, preferred date or reason for contact — is sent using your own email application to our hospital mailboxes (manavsewasangam@gmail.com, sangamreception2002@gmail.com, as indicated on forms). Processing then follows normal hospital operational practice and applicable law governing patient and administrative records.
If you prefer not to transmit details digitally, phone or visit Reception using the numbers and address on the Contact page.
Browsing our website
Like most websites, servers or hosting platforms may temporarily log technical details (for example rough location from IP headers, timestamps, browser type, or referral URL) mainly for security or reliability. We use this informational site primarily to introduce our hospital publicly; there is no patient portal sign-in here and no payment collection through this codebase.
Cookies & embedded content
Some pages embed third‑party content (such as interactive maps). Those providers may set their own cookies or privacy practices as described on their respective sites.
How long we retain information
Information we receive via email enquiry is retained only as necessary for coordinating your request and in line with lawful hospital retention practices. Passive server logs depend on hosting configuration and are typically rotated periodically.
Sharing & security
We do not sell personal information. We disclose information only where required by law or to authorised service providers who help run our IT or communications, under appropriate safeguards. Electronic communication by email carries inherent risks — please avoid sending urgent clinical crises only by email without calling emergency lines.
Your choices
You may decline to submit details through enquiry forms or ask our staff how to arrange contact by phone or in-person visit instead. Residents in jurisdictions with statutory data‑subject rights should address requests initially to Reception or the postal address displayed on Contact, identifying your relationship to our services.
Children
Our site describes services for adults and minors under clinical supervision. Adults should supervise minors' interaction with any online enquiries.
Updates
We may update this Privacy Policy periodically. The revised version will carry a “last updated” note below, replacing earlier versions linked from this URL.
Last updated: April 2026.
Contact
Questions about this policy may be emailed to manavsewasangam@gmail.com or directed to Reception at 01692-231631.